Accessibility

Transdev Travel is committed

In order to provide the best possible experience to all its users, Transdev Travel makes the navigation of its site accessible to people with disabilities.

We firmly believe that the web should be available and accessible to everyone, and we are committed to providing a website that is accessible to as many people as possible, regardless of circumstances and abilities.

What is digital accessibility?

Digital accessibility means that people with disabilities can use the web. Specifically, that they can perceive, understand, navigate, and interact with the web, and that they can contribute to the web.

Digital accessibility also benefits others, including older people whose abilities change with age. Web accessibility includes all disabilities that affect access, whether visual, cognitive, or motor.

An accessible website allows, for example, to:

  • navigate with a voice synthesis and/or a Braille display (particularly used by blind and visually impaired people);
    customize the display of the site according to their needs (enlargement of characters, modification of colors, etc.);
  • navigate without using the mouse (with the keyboard only, via a touch screen, by voice or any other suitable device).
    To do this, the site must comply with the standards in force when it is created and updated.

Navigational assistance

Improves the accessibility of sites for users with a wide range of disabilities (blind and partially sighted people, people with cognitive disorders, motor disorders, epilepsy, etc.), in compliance with WCAG 2.2 requirements, European and French regulations (RGAA 4.1).

Notable improvements are:

Navigation with screen reader and keyboard:

Implementation of the WAI-ARIA (Accessible Rich Internet Applications) attribute technique, as well as various behavioral modifications, to ensure that blind users visiting the site with screen readers can read, understand and benefit from the full functionality of the site.

Keyboard navigation optimization:

The background process also adjusts the website’s HTML code and adds various behaviors using JavaScript code to make the website keyboard-friendly. For example, it is possible to navigate the site using the Tab and Shift+Tab keys, use drop-down lists with the arrow keys, close them with Esc, trigger buttons and links using the Enter key.

Activateable profiles:

  • Safety profile for people with epilepsy: this profile enables people with epilepsy to browse the website safely by eliminating the risk of seizures that result from flashing animations and risky color combinations.
  • Profile for people with visual impairments: this profile adapts the website to be accessible to the majority of visual impairments such as degrading eyesight, tunnel vision, cataracts, glaucoma, etc.
  • Profile adapted to cognitive disabilities: this profile provides various assistive features to help users with cognitive disabilities such as autism, dyslexia, stroke, and others, to focus on the essential elements more easily.
  • Profile adapted to hyperactive people: this profile significantly reduces distractions and noise, to help people with ADHD and neurodevelopmental disorders navigate, read, and focus on the essential elements more easily.
  • Profile for blind persons (screen reader): This profile adapts the website to be compatible with screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
  • Profile for motor disabilities (keyboard navigation): This profile enables persons with motor disabilities to operate the website using the keyboard and the Tab, Shift+Tab, and the Enter keys.
  • Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design and readability adjustments:

  • Font Adjustments: Users can increase and decrease its size, change its family (type), adjust spacing, alignment, line height, etc.
  • Color Adjustments: Users can select different color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can interchange the color schemes of headings, text, and backgrounds, with over 7 different coloring options.
  • Animations: Users with epilepsy can stop all animations in progress with the click of a button. Interface-controlled animations include videos, GIFs, and flashing CSS transitions.
  • Content Highlighting: Users can choose to highlight important elements such as links and headings. They can also choose to highlight only the focused or hovered elements.
  • Audio Muting: Hearing aid users may experience headaches or other issues due to auto-playing audio. This option allows users to instantly mute the entire website.

Feedback and Contact

If you are unable to access any content or service, you may contact us to be directed to an accessible alternative or to obtain the content in another format.

Legal remedies

This procedure is to be used in the following case. You have reported to the website manager an accessibility defect that prevents you from accessing content or one of the portal’s services and you have not received a satisfactory response.

Write a message to the Defender of Rights https://formulaire.defenseurdesdroits.fr/
Contact the Defender of Rights delegate in your region https://www.defenseurdesdroits.fr/saisir/delegues
Send a letter by post (free, do not put a stamp)
Defender of Rights Free reply

71120 75342

Paris CEDEX 07